Last updated: November 11, 2026
When you order ahead through this site, the chat widget, or WhatsApp, we collect only what the order needs: your name, phone number (for WhatsApp confirmation), optional email, and the order details you send. We also record basic technical data (page URL, approximate time) to keep the service working and to filter spam and bots.
Your details are used solely to confirm and fulfill your order, run the loyalty stamp card, respond to catering and franchise inquiries, and — with your permission — send occasional updates about specials. We do not sell your data, share it with advertisers, or use it for third-party marketing.
Order and inquiry data is stored in the Happy Fish Deli order system operated for the store, and summarized into our customer relationship system so the team can follow up. Payment details are never collected on this website — payment happens at the window or via the method you choose on WhatsApp.
If you order through WhatsApp, your conversation is handled by WhatsApp/Meta under their own privacy policy in addition to ours. We only see the messages sent to the store's business number.
You can ask us to correct or delete your details at any time — message us on WhatsApp at +505 8489 0437 or use the order form. We keep order records only as long as needed for accounting, loyalty, and dispute purposes.
Questions about privacy: WhatsApp +505 8489 0437 (Nick El Dorado, owner) or via the chat widget on happyfishdeli.com.